Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Beatsbrobillionair23@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Beatsbrobillionair23@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Beatsbrobillionair23@gmail.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Beatsbrobillionair23@gmail.com. Please note that returns will need to be sent to the following address:

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Beatsbrobillionair23@gmail.com.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 7 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 7 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns & Refund Policy

Thank you for shopping at My Beautiful Collection. Your satisfaction is our top priority, and we’re here to ensure your experience is as smooth as possible.

Returns

At this time, we do not accept physical returns. Since our products are shipped directly from our fulfillment partners, we are unable to process returned items or restock merchandise.

Please do not send any products back to our address or our suppliers. We are unable to process or receive returned packages.

---

Refunds & Replacements

We’re happy to offer a refund or replacement in the following cases:

The item arrived damaged or defective

The item is significantly different from the product description

Your order did not arrive within the estimated delivery window

To request a refund or replacement, please contact us within 7 days of delivery at:

Please include:

Your order number

A clear photo or video of the damaged or incorrect item

A brief description of the issue

---

Non-Refundable Situations

We cannot offer refunds or replacements for:

Items damaged due to misuse or accidents after delivery

Orders with incorrect addresses provided at checkout

Delays caused by customs, holidays, or uncontrollable factors

---

⏳ Processing Time

Once approved, refunds will be processed back to your original payment method within 5–10 business days.

---

If you have any questions, feel free to reach out to our support team at My.beautiful.co123@gmail.com. We're here to help!